Bank of the San Juans - Division of Glacier Bank in 2452 U.S. 6

Customer Reviews about Bank of the San Juans - Division of Glacier Bank:

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  I came to discuss an issue with an account after not being helped at the other branch because the manager was out. Mary rudely asked "If you were already at the other location, why are you here?" Then asked if I was sure I didn't want to change my mind when I asked to close my account. I will stay far away from this place.
  By Cassidi Fancett, August 07, 2017
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  Worst bank I have ever been to. Will not budge to help you. Absolutly unethical allowed 20 transactions in the negative which I have never encounter from any other bank. 30$ overdraft fees on .25 verifications from an account management app. They hid behind the contract to not reverse transactions fees That out weighted a debt that I spuldnt have had in the first place. I now owe the bank 3x what the debt is and they dont care. Stay away from this bank and these people.
  By Justin Hudechek, March 13, 2017
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  I love this bank, been with them going on 3 years
  By Malissa Horan, November 13, 2016
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  Bank of the San Juans has been the biggest hassle since it transitioned from FNBR. EVERY time we have a problem - and more often than not it's the bank's fault - there's "nothing they can do about it." Specifically, debit card transactions are declined more often than they're approved (yes, there's $ in the account); online banking login - sometimes it works, sometimes it doesn't (same login and password since I opened the account in 2007); electronic deposits mysteriously haven't appeared even though routing and account numbers are correct). Customer service inside the branches has suffered exponentially as well, even though it's the same core staff, and largely a personable group of ladies whom I like. We've given them the benefit of the doubt on so many occasions chalking it up to "transitional growing pains" but after more than a year, this is just incompetence and poor customer service. I'm closing these accounts as soon as I get another bank set up.
  By Remote Adjusting Services, November 12, 2016

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About Bank of the San Juans - Division of Glacier Bank in Grand Junction